Terms Of Use

BOOKING CONDITIONS

RESPONSIBILITY

All arrangements for land accommodation, transportation and sightseeing are made by the tour operator, Rainbow Travel Group and/or their appointed representatives, who act only as agents in obtaining transportation, accommodation and other services for persons utilizing these tour arrangements. Rainbow is not responsible for any flight changes made by the airlines. They shall not be liable or held responsible directly or indirectly for any delay, injury (including death), loss or damage to any persons or property occasioned by neglect of default of any person, company, or association providing accommodation, transportation or any other services in conjunction with the tour. The right is also reserved to decline to accept or retain any persons as members of the tour group, in which case equitable refund will be made at the discretion of the tour operator. The right is also reserved to withdraw all or part of the tour arrangements should conditions warrant, and to make such alterations in the itinerary as may be found necessary for the convenience of the members and the proper execution of the tour. The transportation companies concerned the tour operator and/or their appointed agents are not held responsible for any act, omission, or event during the time the passengers are not on board their conveyances. The passage contract in use by the tour operator and/or his appointed agents when issued shall constitute the sole contract between the carrier, tour operator and/or their appointed agents and purchaser of the tour arrangements and/or passenger.

PROMOTIONAL MATERIAL

All photographs, slides and videos taken of individuals and groups during a Rainbow Travel Group tour, taken by a representative or provided by a member of the group, may be used in promotional materials produced by Rainbow Travel Group.

LATE BOOKINGS

Individuals wishing to join a tour 30 days or less prior to the tour’s departure will be accepted on an individual, space available basis. Rainbow Travel Group does not guarantee that late bookings will be confirmed. A late booking fee of $ 100.00 will apply. Full payment by certified cheque or money order must accompany the booking form.

MINIMUM GROUP SIZE

The itinerary and price of the tour is based on a minimum number of paying participants as specified on the day to day itinerary. Should the number of paying participants fall below the required minimum; a small group supplement will be assessed in order to maintain the original program. Alternatively, the program may be altered to avoid additional charges.

CANCELLATIONS & PENALTIES:

All tours are subject to the following cancellation charges:

  • Cancellation prior to 90 days before departure loss of..................Deposit
  • Cancellation 90 days to 45 days inclusive before departure loss of......50 % of tour cost
  • Cancellation 44 days or less before departure loss of...................100 % of tour cost

ALL CANCELLATION NOTICES MUST BE RECEIVED IN WRITING AND WILL BE DATED UPON RECEIPT IN OUR CALGARY OFFICE. THIS DATE WILL BE USED IN THE APPLICATION OF CANCELLATION CHARGES.

Rainbow Travel Group

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